Shipping policy

Shipping & Delivery Policy

At The Couture Lounge, every order is carefully prepared and packaged to ensure your pieces arrive beautifully presented.

UK Delivery

We currently offer delivery throughout the United Kingdom using Royal Mail.

Standard UK Delivery — £5.99

Estimated delivery: 3–5 business days after dispatch.

Express UK Delivery — £7.99

Estimated delivery: 1–2 business days after dispatch.

Order Processing

Please allow 1–2 business days for your order to be processed and prepared for dispatch.

Orders placed on weekends or bank holidays will normally be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Delivery Information

Delivery times are estimates and are not guaranteed. During busy periods, including collection launches and public holidays, deliveries may take longer.

Please ensure your delivery address is correct before completing your purchase. If you notice an error, contact us as soon as possible.

If your parcel is delayed, missing or arrives damaged, please contact us so we can investigate and assist. Your statutory consumer rights remain unaffected.

International Delivery

International shipping is coming soon.

At present, orders can only be delivered to UK addresses. Updates regarding international availability will be announced through our website and social media channels.

Customer Care

For shipping enquiries or assistance with your order, please contact:

thecouturelounge@outlook.com

www.thecouturelounge.com